Did you hear about the Canadian music dude whose guitar was smashed by some over-zealous baggage handlers last summer? And the airline they work for that refused to pay for the $1,200 repair? And then lost the young musician’s baggage – again – during a later flight? These days, flying the friendly skies can make for some unfriendly customer service stories – not to mention additional hits on your wallet. Once-free features like checking a bag (or having one lost), getting a snack, even leg room, now come at an extra price. Why, we’ve even heard one airline was thinking about a “premium” charge to hit the potty. Um, what? We can’t guarantee tender loving luggage handlers, short bathroom